FAST, RELIABLE SHIPPING ACROSS CANADA 

🚚 Fast Shipping Across Canada* 

       Minimum purchase of $50 (before shipping fees & taxes).

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At Simard Sport, we offer fast and secure shipping through Purolator and Canada Post, from Monday to Friday.
Enjoy efficient delivery, clear communication, and real-time parcel tracking at every stage.​

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No shipping or deliveries on Saturdays or Sundays. It is the customer’s responsibility to provide the complete and accurate shipping address at the time of purchase when placing an order online.

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Province of Quebec – Shipping Fees
     - Delivery time: 1 to 2 business days in major urban areas.

      -Starting at $9.99 + taxes.
     - Rates based on purchase price, parcel size and weight.

     - Some exclusions apply and are subject to all applicable conditions and reservations.*

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🍁 Other Canadian Provinces 

• Shipping fees are automatically calculated at checkout.

• Starting at $14.99 + taxes . 

• Rates based on purchase price, parcel size and weight.

• Delivery time: 1 to 7 business days depending on the rural or urban area.

• Extra charges apply to oversized packages.

• Some exclusions apply and are subject to all applicable conditions and reservations.*​​

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📦 International Shipping Fees

• Starting at $89.99 + tax.

• Shipping rates are calculated based on the purchase amount, package size, and weight.

• International shipping
  International orders are shipped using a secure, trackable shipping service.
  Any customs duties, taxes, or import fees are the sole responsibility of the customer, in accordance with the destination country’s regulations.

• International sales – final sale
  All international sales are final. No exchanges, returns, or refunds.

• Exception – country or state not available
  If your country or state is not available at checkout, please contact us to request a custom shipping quote: CONTACT

• Some exclusions apply and are subject to all applicable conditions and reservations.*

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⚙️ *Policy and General Conditions​

Availability & Shipping – Winter Season

• Winter period: November 1 to March 23
  SAFE & RELIABLE CARRIER:  Purolator and Canada Post
  Fair pricing policy: no artificial price adjustments

• No shipping or deliveries on Saturdays or Sundays.

Order Processing

• Any order paid before 10:00 a.m. (business day) is shipped the same day.

• No shipments are processed on Saturdays, Sundays, or on December 25–26 and January 1–2.

• It is the customer’s responsibility to provide the complete and accurate shipping address at the time of purchase when placing an order online.

Shipping Fees

• Rates and surcharges are calculated based on the purchase price, package size, weight, and distance.

• Oversized parcels are charged based on actual or volumetric weight, whichever is greater.

• Exceptions may apply for remote areas, heavy products, or oversized items.

• Shipping fees are non-refundable.

• ​Shipping fees indicated are subject to change at any time, without notice, depending on carrier rates, package weight, dimensions, or destination.

Tracking & Delivery

• All shipments include a tracking number provided by the carrier.

• Depending on the carrier, a signature may be required to ensure secure delivery.

• For any correction, question, or delay during shipment, please contact the carrier directly.

​​Weather Conditions

• Delivery times may vary depending on weather, peak seasons, and carrier volume.

• SimardSport.com does not guarantee an exact delivery date or time.

Unclaimed or Returned Package.

• Any unclaimed shipment will be considered a cancellation of purchase on your part.

Additional charges may apply in certain situations, such as when a package is returned to us or if the address provided is not deliverable: These charges are intended solely to cover carrier-related costs.

It is the customer’s responsibility to provide the complete and accurate shipping address at the time of purchase when placing an order online.

Condition – Online Sale of Trekking Poles

No trekking poles will be shipped without the purchase of snowshoes in the same order.

This measure ensures a viable and efficient management of orders and shipping costs, as poles are considered oversized items.

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​-No Shipping for Kayaks​

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Environmental Commitment

We use eco-friendly packaging made from recycled and recyclable materials to help reduce our environmental footprint.

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Taxes​

• Applicable taxes: 14.975% (GST + QST).​

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Contact:  Info@raquetteaneige.com​

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