Privacy Policy

PRIVACY POLICY 

 https://www.simardsport.com/

Céline Simard companies 

 Type of site: e-commerce
 

The purpose of this privacy policy

The purpose of this privacy policy is to inform users of our site what personal data we will collect as well as the following information, where applicable:

Personal data we will collect
Use of collected data
Who has access to the data collected
The rights of site users
The site's cookie policy
This privacy policy operates alongside the terms and conditions of use of our site.

Applicable laws

This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of where the site is located. This privacy policy aims to comply with the GDPR. If there are inconsistencies between this policy and the GDPR, the GDPR will apply.

For residents of the State of California, this privacy policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are inconsistencies between this document and the CCPA, state law will apply. If we find any inconsistencies, we will change our policy to comply with the relevant law.

Consent

Users agree that by using our site, they consent to:

the conditions set out in this privacy policy and
the collection, use and retention of the data listed in this policy.
Personal data we collect

Data collected automatically

We do not collect any data automatically on our site.

Data collected non-automatically

We may also collect the following data when you perform certain functions on our site:

First and last name
E-mail
Phone number
Residence
Payment information
This data may be collected using the following methods:

Contact form

Purchasing an item in our online store

Please note that we only collect data that helps us achieve the purpose set out in this privacy policy. We will not collect additional data without first informing you.

How we use personal data

Personal data collected on our site will only be used for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose.

The data we collect when the user performs certain functions may be used for the following purposes:

Communication
Delivery
Payment
Who we share personal data with

Employees
We may disclose to any member of our organization such user data as they reasonably need to carry out the purposes set out in this policy.

Third parties
We may share user data with the following third parties:

Wix (only with authorization from Simard Sport)
We may share user data with third parties for the following purposes:

No data will be communicated to third parties.
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other disclosures
We undertake not to sell or share your data with other third parties, except in the following cases:

if required by law
if it is required for any legal proceedings
to prove or protect our legal rights
to buyers or potential buyers of this company in the event that we seek to sell the company
If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

How long we store personal data

We do not retain user data beyond what is necessary to fulfill the purposes for which it is collected.

How we protect your personal data

Wix uses HTTPS, TLS 1.2+ and automatic SSL so that the data on our professional site (e.g. user data) is protected regardless of location.
AES-256, the strongest encryption available, encrypts user data at rest, so it is protected in storage.

Payments are secure and data protected through compliance with Payment Card Industry Data Security Standards. Wix's robust platform manages chargebacks and protects your company from fraudulent transactions.

Wix provides two levels of built-in DDoS protection: one to protect against incoming fraudulent traffic and the other to handle the massive traffic flow caused by a DDoS attack.

We assure you that your business
is protected thanks to Wix's international security standards and compliance with SOC 2 Type 2, PCI DSS Level 1, GDPR, CCPA, LGPD and ISO standards.

For data related to the payment of our items online, they are stored in our system, are secure and are only accessible to our employees. Our employees are bound by strict confidentiality agreements and a violation of this agreement would result in termination of the employee.

While we take all reasonable precautions to ensure that our user data is secure and users are protected, there always remains the risk of harm. The Internet as a whole can be, at times, insecure and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Minors

For EU residents, the GDPR specifies that people under the age of 15 are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.

Your rights as a user

As a user, you have the right to access all your personal data that we have collected. In addition, you have the right to update or correct any personal data in our possession provided that it is acceptable under the law.

You can choose to withdraw or change your consent to the collection and use of data at any time, provided it is legally acceptable to do so and you have informed us within a reasonable time.
How to modify, delete or contest the data collected

If you would like your information deleted or modified in any way, please contact our Privacy Officer here:

Celine Simard
928, 11e Avenue Laval, Qc H7R 4M7
info@raquetteaneige.com
(514) 755-7578

Cookie Policy

A cookie is a small file, stored on a user's hard drive by the website. Its purpose is to collect data relating to the user's browsing habits.

We use the following types of cookies on our site:

Functional cookies
We use them to remember any selections you make on our site so that they are saved for future visits.
Analytical cookies
This allows us to improve the design and functionality of our site by collecting data about the content you access and engage with while using our site.
Targeting cookies
These cookies collect data about how you use the site and your preferences. This allows us to make the information you see on our site more promotional and targeted to you.
You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your Internet browser, but this may decrease the quality of your user experience.

Third-party cookies

We may use third-party cookies on our site to achieve the following purposes:

Provide an optimal experience to our visitors and customers.
Identify our registered members (users who have registered on our site).
Monitor and analyze the performance, operation and effectiveness of the Wix platform.
Guarantee the security of our platform and the safety of its use.
Changes

This privacy policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are informed of any updates. If necessary, we may notify users by email of changes to this policy.

Contact

If you have any questions for us, please do not hesitate to contact us using the following:
(514) 755-7578
info@raquetteaneige.com
928, 11e Avenue, Laval, Quebec, H7R 4M7

Revised February 23, 2023